Customer Care Center

We're a Marsden Company!

What does it mean to be a Marsden company? Well, it means that we are part of one of America’s largest privately-held commercial cleaning and security firms. Supporting 25 distinct brands under one umbrella is unique in our industry. But we think it is a better way to serve our thousands of clients.

National Scope

We have five regional headquarters throughout the United States. Our Western Region with several firms services over 300,000,0000 square feet with over 1000 employees and managers who live in the communities we serve.

Local Dedication

We self-perform an astonishing 97% of our business. When we bring new companies into our family we keep their local offices and maintain human resources and recruiting in the community, which allows us to invest in our clients – by really being there. We believe our clients want the hometown team, but also want deep and meaningful support from a sophisticated partner.

Great Resources

One of the benefits of being a part of a firm like Marsden is that we can share resources from all of companies, producing exciting new content. You can listen to our new Building Intelligence Podcast©, find a library of white papers, and follow our blog. All of it is available at our brand new website at www.marsden.com. And check out our new social media presence!

A well trained member of our professional staff answers our phones 24-hours a day, 365 days a year. Our staff of professional call center operators are always ready to take your call and become your advocate. Whether it’s transferring you to a familiar Marsden Northeast staff person, or pulling together an experienced team to react to an emergency situation. One call does it all!

We’re here 24/7 for you – one call does it all! 1-877-780-4445

Every Marsden manager carries a cell phone or cellular PDA, both on and off the job. We never stop working for you. Day or night, any day of the week, we’re just a phone call away. Marsden Northeast will also have a designated place at your location as another line of communication with the supervisors and cleaners. And finally, every Marsden Manager has an e-mail address through our in-house servers.

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