Customer Care

We're a Marsden Company!

Marsden Services is a full spectrum facility services provider, offering janitorial, security, building maintenance, and specialty property services throughout the United States.Marsden Northeast is a Marsden Services company. Marsden is a full spectrum facility services provider, offering janitorial, security, building maintenance, and specialty property services throughout the United States. Through Marsden Northeast's combined national support and local operations, we provide our clients with the strength of a large corporation with the individualized care of a small business.

National Scope

Marsden is one of the largest privately owned facility service providers in the United States. Marsden has over 50 offices throughout the United States and employs more than 10k people. Marsden has thousands of clients across the country and services over 300M square feet every day.

Local Dedication

Despite Marsden's national scope, Marsden focuses on the local markets in which it has acquisitions and office locations. Each office is invested in its community and local clients, providing personalized service. Like a small, local company, the regional offices make decisions on all aspects of their service operations and are empowered to manage their teams and respond to all client needs and requests.

Enterprise Resources

Marsden's local operating companies have the benefit of leveraging Marsden’s resources as a large organization – including staff, technology, equipment, supplies, information, industry experts, and financial support.

Marsden Northeast is one of the Marsden Holding, L.L.C. facility services companies; together the Marsden companies clean, maintain and secure nearly 300 million square feet of business, educational and industrial environments every day. We integrate our services through our network of wholly-owned operating companies and we augment our network with carefully selected service partners.

We are known for:

  • 8,500 and growing force of facility service, maintenance and security professionals dedicated to serving our customers.
  • Hometown teams supported by national resources.
  • Scalable solutions – all facility sizes great and small.
  • Expertise across many industries – corporate, medical, educational, manufacturing, critical infrastructure, owner-occupied, retail.
  • Customizable solutions – full services integration, a la carte services, specialty services.
  • Adding value by preserving assets as our customers define it.
  • High ethical standards.
  • Use of technology to support service delivery.
  • Sustainability/Green oriented operations.
  • Community involvement and charitable giving – we donate at least 10% of our pre-tax profit annually.

A recent customer survey found that 95% of the responding customers would recommend our services. Our unique business model provides our customers with a local, hometown team with decision-making authority supported by our national network of commonly-owned affiliates. We are confident we can bring you and your team the level of service, integrity and value you deserve.

We’re here 24/7 for you – one call does it all! 1-877-780-4445.

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